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Things to know before you connecting to our Wi-Fi


  • Your device needs to be registered to connect to Eduroam  
  • If you have not registered your device, go to Register for Wi-Fi connectivity and complete the required steps


Connecting an Android device

Connecting a Windows device

Connecting an Apple device

Complete the following steps: 

  1. Click Eduroam on your Wi-Fi menu and the following should appear
  2. Enter or select the following settings to connect:
    • Select EAP method: PEAP
    • Select Phase 2 authentication: MSCHAPv2
    • Set CA certificate: Do not validate
    • Enter you Identity: Full university email e.g username@sun.ac.za
      • Make sure no spaces are left after you have entered it and do not autofill

    • Anonymous identity: Leave it blank
    • Enter your Password: Enter your university password
    • Certain Android devices: under advanced settings there will be a "use device mac address" or "turn off random mac address" please select use device mac address
    • Click connect
  3. You will now be connected to Wi-Fi: Eduroam


Complete the following steps: 

  1. After completing RegisterMe! click on Instructions for using the CAT tool that pertains to your device or enter link https://cat.eduroam.org/?idp=2472&profile=4284
  2. Click the MS Windows 10,11 button
  3. Save the file
  4. Go to your downloads and run the eduroam Stellenbosch University file.
  5. Click on Run
  6. The install wizard will run. Click Next.
  7. "The installer will only work properly if you are a member of Stellenbosch University."
  8. Enter login details: full university email e.g username@sun.ac.za and password
  9. Click OK 
    • If you are prompted with a warning message, click on Connect 
  10. Once credentials are verified and authenticated status message will be: Connected, secured
    • Verification might take a moment
  11. You will now be connected to Wi-Fi: Eduroam

Complete the following steps:

  1. Select the blue "i" next to Eduroam from the list of Wi-Fi connections
  2. Deselect private address
  3.  Disable auto join
  4.  Click Join network
  5. Enter login details: full university email e.g username@sun.ac.za and password
  6. Click OK
    • Trust certificate
  7. Once credentials are verified and authenticated status message will be: Connected, unsecured
    • Verification might take a moment
    • You will now be connected to Wi-Fi: Eduroam

If you are unable to connect your device to the Wi-Fi and need assistance, click here to log a Service Request

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