Last updated: from source: http://itservices.sun.ac.za/servicecharges.htm
| IT SUPPORT FOR CONFERENCES & WEBINARS | ||
| Monday - Friday | Half Day | R 1628 |
| Full Day | R 2943 | |
| After hours | Less than 4 hours | R 2358 |
| More than 4 hours | R 4247 | |
| CALL OUT FEES - FOR IT SUPPORT OFF CAMPUS | ||
| Stellenbosch vicinity | Within 20Km of the University | R 960 |
| SOFTWARE | ||
| Windows Operating System | Request Pricing | |
| Microsoft Office | Request Pricing | |
| Other | Request Pricing | |
| GENERAL SUPPORT OF ASSET DEVICES | ||
| Data transfer/backup | Less than 15GB | R 1419 |
| More than 15GB | R 2431 | |
| Reloading of Operating System | Apple Macbook or iPad | R 480 |
| Non-standard Assets (e.g Acer, Toshiba, Sony etc.) | R 292 | |
| During the exam period | Normal Hours | No Additional Charge |
| After Hours, Less than 4 Hours | R 3955 | |
| After Hours, More than 4 Hours | R 7868 | |
| Conferences or Workshops | WiFi Setup per Day | R 543 |
| OUT OF WARRANTY ASSETS | ||
| Diagnostic check / Handling fee per device | R 292 | |
| Vetting and Activation of Device (Includes up to 5 Devices) | Check device for OS/Virus/Security before granting access to network | R 490 |
| Install Windows on MAC/ In-House Data Recovery on Internal/External Drive | R 1230 | |
| Format and reinstall operating system | Windows, Linux, Apple macOS | R 480 excl. data backup |
| Replacements of hardware components (sent to 3rd party) | Quote will be sent Prices guided by supplier policy | At cost. For the account of dept/staff/student Rejection fee applicable |