Error cannot/unable connect to network.

Connected - no internet

Installed Cat tool on OSX

Make sure password is updated
RegisterMe:
Android:
RegisterMe requires sign in - change random mac address to device mac, tap on RegisterMe to sign in then (Unauthorized will pop up, 3 dots top right use without internet) then open browser


Windows:
Check random mac address/ random hardware setting disabled, reconnect to RegisterMe, make sure to RUN downloaded file when timer starts (smartRun screen error message: This program can harm your computer - Run anyway)

Eduroam:
Android:
change random mac address to device mac, make sure all settings are filled in correctly, use full email and password


Windows:
Use full email and password

Related articles

Apple:

RegisterMe:

MacBook:

Connect to eduroam, enter full student email and password, enter admin password to make certificate changes.

iPhone:

make Make sure private address is disabled and join network, use full email and password, Trust certificate and wait for connection. Unsecure network will show when connected to eduroam.

Eduroam:

MacBook:

RegisterMe shows unauthorized - close window and open browser enter URL.

iPhone:

RegisterMe shows unauthorized - make sure private address is disabled and join network, cancel and select use without internet, open browser and enter URL.

Android:

RegisterMe:

RegisterMe requires sign in - change random mac address to device mac, tap on RegisterMe to sign in then (Unauthorized will pop up, 3 dots top right use without internet) then open browser.

Eduroam:

Change random mac address to device mac, make sure all settings are filled in correctly, use full email and password.