Please follow all the steps below. If you do not complete these, you might encounter issues in the future.


PLEASE NOTE: You can only complete this process if you have fully enrolled in Stellenbosch University.

Please Follow the steps below:

  1. Change your password
    In this section you will be able to change your password. If you have already done this, please read through this section and make sure you have done every step.
    If you have your username (student number) and a working password, proceed to STEP 3 or click here to change your password.



    If you’ve forgotten, lost or haven’t received these credentials. You can proceed to STEP 2 and retrieve them if your cell phone number is correct on our system. (See STEP 7.3 on how to change your personal information)

  2. Do not have a Password
    If you do not have a password, or have forgotten your password.
    Go to www.sun.ac.za/password
    In Password Management, click on “Forgot Password?”



    Verify that you are not a robot (click in the block), then "Continue".
    Enter your student number and click “Proceed”



    Select the most accessible option from the list; sms or email (an OTP will be sent to you) - follow the instructions. (See STEP 7.3 on how to change your personal information)




    When asked, create a new password with letters, numbers, symbols and more than 8 characters.
    Go to Step 4

  3. Change Password
    NB* This is only applicable if your password has not expired yet

    If you have used your password up to now, you have to synchronize it through all our systems for it work everywhere.

    Go to www.sun.ac.za/password
    In Password Management, click on “Change current password?”
    Sign in on the University's Single Sign-On platform with your current password.



    Read the compliency rules.
    Type your current password.



    Create a new password with letters, numbers, symbols and more than 8 characters, then click on "Submit".



    Go to Step 4

  4. Setup Multifactor Authentication (MFA)
    (What is MFA?)

    Setup MFA here - use your full email address, i.e. 12345678@sun.ac.za, and new password.
    IMPORTANT - In Step 1: How should we contact you? - Choose Mobile App.

    Setup your Microsoft Authenticator App by following the instructions prompted on the screen.

    NOTE     - If you do not have a smartphone, please choose SMS. When chosing SMS, make sure the university have your correct cell phone number. Correct it here AND here
    Find detailed guides on how to setup your MFA here
    How to use MFA? - Navigate to this document
    Find general information on MFA here and here
    If you have a student card proceed to STEP 5 otherwise proceed to STEP 6
    (For third party software users - i.e. Linux or Apple users, please click here for instructions.)

  5. Loading Printing Money
    Only if you want to print on campus.
    NB Only possible if you have a valid student card



    Open User Admin, by going to www.sun.ac.za/useradm
    Log on with your student number and new password.
    You need to load money onto the printing system, from your student account, in order for you to be able to print. (See FAQ on "How to Print?")

  6. SU Basline Survey for Incoming First-Year Students
    NB* This is only for first years

    Do the SU Baseline survey here. (Afrikaanse opname is hier)
    Complete the Personal Information section.



    Answer the survey.
    Read the instructions on the start page of the survey.

  7. My.SUN Guide
    Go to my.sun.ac.za or double click the My.SUN icon on the desktop - This is the portal of the University – SIGN IN ON my.sun.ac.za

    Viewing Class Timetables in My.SUNClick on Undergraduate

    • Click on STUDIES
      Click on Class Timetable (First Years) Timetable
      Your Timetable will be available from the Thursday before your classes start.
      Group allocations are final as seats are limited and cannot be swapped around as it affects your second semester timetable.
      EDP students will receive their timetables from/at their corresponding faculties.


    • Accessing SU Email in My.SUN

      • Click on Undergraduate
      • Click on GENERAL

      • Click on Web E-mail, then click OUTLOOK CLOUD EMAIL (OFFICE 365) or
        Go directly to Office365 Cloud at outlook.office.com

    • As a student, you get free installations of Microsoft Office 365 for your pc or tablet. Login to portal.office.com. Login with your email address (studentnumber@sun.ac.za) and password and click install – this requires an internet connection.

      Change Personal Information in My.SUN

      • Click on Undergraduate
        Click on Administration
        Click on Personal Information
        Select Update Information, at the bottom of the screen, if your cell phone number, address or email has changed. Make sure all the fields are filled in and accept changes.
        Having this info up to date assists with password changes and for the University to be in contact with you.

  8. Technology Survey

    Please complete the following questions regarding your personal electronic devices and internet connectivity. This information is of key importance to the university especially in times of lockdown when students have to work from home on their own devices. This data will help your faculty’s management to better understand the various needs of our students so that we can prepare and provide the necessary support to the best of our abilities. The data will not be provided outside the university and it is collected anonymously, thus your responses cannot be connected back to you as an individual.

    • Please click here to complete the survey.
    • Sign in with your entire e-mail address and your current/newly chosen password.


  9. SUNLearn

    What is SUNLearn?
    It is the platform on which most lecturers will communicate any electronic material or online activities that is available for the respective modules. The purpose of this session is to give you a brief introduction to the platform. Please follow the instructions below to complete this activity.

    In the address bar of your browser type: learn.sun.ac.za or click here or you can navigate via My.SUN

    Click on Undergraduate
    Click on STUDIES
    Click on SUNLearn


    Once the SUNLearn page appears you click on “Log in” to sign on.


    To log in, select the username textbox and type in your student number.
    Then select the password textbox and type in your university password.
    Remember this password is case sensitive.Next click on the “Sign in” button

    Next, you must read and accept the policy agreement. (This is a once off action)
    Once you are logged in a list of all the modules for which you are registered will appear.


  10. Install MS Teams to attend online sessions and classes
    Log onto portal.office.com

    Use your full email address, and your current password.

    Find the button (top right) "Install Office"

    Install the entire office suite for your particular operating system and your smart phone or tablet. (note!! do not install Skype for Business.)

  11. Apps to download
    Interactive campus map - Google Play or Apple iStore
    Microsoft Authenticator - Google Play or Appl iStore
    Link to the campus map - campusmap.sun.ac.za
  12. Follow the link to your corresponding Faculty

    Economics and Management Sciences click here

    Engineering click here

    Arts and Social Sciences, Education, Law and Theology click here

    Science and AgriScience click here