To register an Windows device to access our Ethernet internet connection complete the following steps below: 

             NB:   This is for residencies that have active ethernet/LAN ports. Please ask your resident head if the ports are active.


  1. Connect the LAN cable from the port in your room to your laptop/desktop

  2. Open your browser: Internet Explorer OR Google Chrome, address will load automatically
  3. You will be prompted to login with your Stellenbosch University account details.
    • Username is your email address (student number or username@sun.ac.za)
    • Password is your password
    • Click on Sign In
    • Choose your preferred language.
    • Click on the center and wait for the file to download
    • Go to downloads in file explorer
    • Select the downloaded file and Run as Admin
    • Select Run to allow installation of program and let the scan begin
    • Select Yes to allow the program to scan your device for updates and anti-virus
    • Once program has run this pop up should apprear.
    • Wait until Windows Updates are up to date
    • Scroll to the bottom of the page when you done with reading the Terms and Conditions
    • Check the box
    • Select Bevestig/Confirm

  4. If the payment is required (the fee will be deducted from your student account):
    • Check the box
    • Select Betaal/Pay
    • Select the relevant information that applies to the device you are registering and your location.
    • Device Type: Laptop Windows/ Desktop Windows
    • Serial number: Select Click here if your device does not have a serial number
    • Enter the serial number and add any letter at the back of the serial number
    • Cell phone number: Enter your cell phone number
    • Location: The location where you at while registering your device
    • Room: The room where you at while registering your device
    • Hostname: Hostname must be a small caps letter ‘s’ before your student number: s1234567
      • If the hostname already exist please add a letter to the end of your student number eg. s123456w for Wi-Fi and s123456l for LAN
      • If you have more than 2 Wi-Fi devices registered, please use other random letters after your student number

  5. When all relevant information is filled in, select Register Me!

For a full detailed guide: Click below


If you are unable to register your device to the Wi-Fi and need assistance, click here to log a Service Request

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